T02 · Transparency and impact

Understandable outcomes

A person cannot challenge or safely act on an agent-supported outcome.

Requirement

Present the material basis, uncertainty, next step and review route at the level needed by the affected user or operator.

Expected evidence

  • Outcome templates and explanation standard.
  • Reviewed examples for different audiences and languages.

Proposed verification

  1. Ask representative users to locate basis, limits and review path.
  2. Compare the explanation with the evidence actually used.

Limit

An explanation may be understandable while the underlying decision remains poor.

Sources